5G Troubleshooting

Registration and Access Failures

Use this page to isolate why a UE cannot complete 5G access or registration. Start with radio access and RRC setup, then follow NAS registration, AMF selection, TAI handling, security setup, and final registration completion.

Start Here

Use these entry points when you need to decide quickly whether the failure is radio access, registration reject, AMF routing, or tracking area related.

Failure Domains

Separate the issue by where the access path breaks so you can avoid mixing radio, NAS, mobility area, and serving-core problems together.

Analysis Workflow

Follow this sequence to identify the last successful step, separate radio from core behavior, and narrow the root cause using messages, causes, and timers.

1. Confirm where access stops

  • Does the UE camp on NR and attempt connection?
  • Does RRC setup complete successfully?
  • Does NAS Registration Request reach the network path?

2. Separate radio from core-side failure

  • If failure happens before stable NAS, start with RRC and radio access.
  • If NAS progresses but registration is rejected, inspect cause values, AMF routing, security, and subscription handling.
  • If signaling is accepted but completion never happens, check missing responses and timeout behavior.

3. Check identities, areas, and serving core selection

  • Validate GUAMI and AMF selection logic.
  • Validate TAI and tracking area handling.
  • Check temporary and permanent identity continuity.

4. Correlate logs and message path

  • Align UE-side, RAN-side, and core-side timestamps.
  • Map the last good message and the first missing or rejected step.
  • Use cause values and timers to narrow the failure domain.

Deep Guides

Use these when you already know the rough failure branch and want a more focused troubleshooting guide.

FAQ

Quick answers for the most common access and registration troubleshooting decisions.

What is the fastest way to separate access failure from registration reject?

Start by finding the last confirmed successful step. If failure happens before stable NAS progression, focus on radio access and RRC. If NAS proceeds and the network rejects or stalls the procedure, focus on registration cause values, AMF routing, security, and subscription handling.

When should I check AMF selection first?

Check AMF selection early when the UE reaches registration signaling but the serving core appears inconsistent, reselected unexpectedly, or unable to complete the procedure cleanly.

Why keep TAI mismatch separate from general registration failure?

Because tracking area handling often produces a different troubleshooting path from generic reject analysis. It is usually tied to area policy, forbidden areas, mobility context, or inconsistent area configuration.

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